Citizens Advice Liverpool provides free confidential advice that is impartial and independent.
This referral system was developed in collaboration between Citizens Advice and multiple referral partners here in Liverpool and across England and Wales. If you are a referral partner who does not yet have access, please contact David.Ashton@caliverpool.org.uk in the first instance to arrange access.
If you are referring a client to Citizens Advice Liverpool, please use one of the departmental referral forms below. If you need to refer your client to more than one service, please complete one referral form and add in the comments field any additional services your client needs. You can also upload any attachments to the referral form to assist with the support we provide to the client.
If you are making a self-referral through a workplace wellbeing service, please click the link for your company at the end of this webpage.
We also have dedicated pages available here for Energy Advice and Household Support Fund.
(If you are referring yourself using the link below, access to the forms has already been arranged by your employer. If you do not wish to make a referral using your work email address, you can contact us by telephone on the dedicated number provided by your employer)
