Our mission: Improving lives by providing free, accessible, and trusted advice to break down barriers, challenge injustice, and fight for a fairer, more inclusive community where everyone has a chance to thrive.
Our vision: striving for a society free from poverty and injustice, where everyone has access to advice, support, and guidance, enabling them to live with dignity, fairness, and equity.
This vision anchors our work, connecting us to the broader aspiration of a just society where every individual is linked to the support, they need to break the cycle of need.
Get advice today!The service is underpinned by four key principles:
Citizens Advice has two equally important aims:
