When you visit us, it’s important to bring as much information about your situation as possible so that the adviser can fully understand your case and give you the best possible advice.
When you visit your local Citizens Advice, it’s important that the adviser you speak to has as much information about your case as possible.
If you don’t bring the necessary paperwork you might have to come back another time. This means it could take you longer to get the help you need.
It can be important to get help as soon as possible because you might only have a short amount of time to take action.
If you have been asked to attend a pre-booked appointment by one of our advisers, you will have received the date, time and location of your appointment via text or email.
If your appointment is in person, on arrival, please press the door intercom. You will be asked by reception for your appointment details.
Click here to see what to bring
If you haven’t got everything that’s shown, don’t worry – bring as much as you can find.
Citizens Advice Liverpool (Head Office)
Liverpool Innovation Park Digital Way, Innovation Blvd, Edge Ln, Liverpool L7 9NJ
This office is wheelchair accessible.
Assistance dogs are welcome.
A portable hearing loop is available.
Parking is available – please let reception know your Car Registration upon arrival
Citizens Advice Liverpool (Walton Office)
37–39 Walton Rd, Liverpool L4 4PJ
This office is wheelchair accessible via the front door.
Assistance dogs are welcome.
A portable hearing loop is available.
A car park with 8 spaces including an accessible space is available.
