Money advice

Citizens Advice Liverpool will give you the information you need to make the right choices for debt problems.

Our friendly, specialist team can advise you on a range of debt and money matters, including:

  • Checking liability for debts
  • Arranging a “Breathing Space” hold on creditor actions
  • Insolvency solutions, including Bankruptcy, Individual Voluntary Arrangement and Debt Relief Order
  • Debt Management Plans and informal offers to creditors
  • Priority debt issues, including mortgage arrears, rent arrears, council tax arrears, energy arrears, hire purchase arrears and magistrates court fines
  • Dealing with county court forms and process
  • Write off of debts in certain circumstances
  • Charitable support
  • Budgeting and maximising income

We will always be happy to chat with you, no matter how big or small your concerns. All advice given will be tailored to your individual needs.

Get help with money and debt

 

Call our Money Advisers 

0808 278 7840 Monday – Friday, 9:00am – 5:00pm

 

Debt only drop-in sessions

  • Thursdays: Citizens Advice Liverpool (Walton), 37–39 Walton Road, L4 4AD, 9:30am – 12:30pm
  • Fridays: Citizens Advice Liverpool (Head Office) , Liverpool Innovation Park, Digital Way, Innovation Boulevard, Edge Lane, Liverpool L7 9NJ , 9:30am – 12:30pm

 

⚠️ Please note: Drop-ins are available on a first come, first served basis and will close when capacity is reached. We recommend arriving early.

What to expect at a drop-in

 

When you arrive, you’ll be asked to briefly describe your issue so we can make sure you’re in the right place.

You’ll then be directed to a waiting area to complete some forms before seeing an adviser.

 

Your appointment will usually last around 1 hour and will help you start addressing the issues you’re facing.

In most cases, a follow-up appointment will be arranged to support you further.

 

Drop-ins are in high demand and sessions can become busy. The adviser will close the session once capacity is reached.