Energy

Energy advice

Our Energy Advice team is dedicated to helping to combat fuel poverty in Liverpool, providing one-to-one advice and support to people experiencing difficulties with their energy costs.

We can provide free, confidential and impartial advice on issues such as:

• Struggling to pay your energy bills
• Understanding your energy meter
• Saving energy at home
• Problems with your energy bill
• Getting a better energy deal
• Making complaints to your supplier
• Problems with your energy supply or business energy supply

Our team includes both advisers to deal with individual problems, and caseworkers to support you through a series of challenges and provide you with advice for the future.