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Help to Claim Universal Credit
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Our Help to Claim team can support you in the early stages of your Universal Credit claim, from the application through to your first payment.
Universal Credit is a benefit you can claim if you are of working age and on a low income or unemployed. It might be worth claiming Universal Credit if you are struggling to pay the bills, have recently lost your job, have a disability/are too ill to work, or you are caring for someone.
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Our Help to Claim team can support you in the early stages of your Universal Credit claim, from the application through to your first payment.
This includes:
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checking if Universal Credit is the right benefit to claim (and its impact on other benefits)
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assistance with completing the claim
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checking the impact of immigration status on your claim
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advising on support available while you wait for your first payment
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helping you to prepare for Jobcentre appointments
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checking your first payment is correct
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advice on how to challenge incorrect first payments.
Our advice is free, confidential and impartial - get advice today.
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Call Help to Claim on
Email us at:
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Our Help to Claim team has advised over
​
people across Merseyside​
10,000
£6,000
Maximising our clients' annual income by up to
Per annum
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Arek's Story
Arek came to Citizens Advice Liverpool for Help to Claim Universal Credit
Read more about how Arek was assisted in making his claim with the help of an interpreter.
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Elisa's Story
Elisa came to Citizens Advice Liverpool for Help to Claim Universal Credit